Privacy Policy

BuiltWorx LLC (“BuiltWorx,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit built-worx.com (the “Site”), use our custom mobile applications, or access any related services (collectively, the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide when creating an account, submitting forms, or using our Services, including:

• Name

• Email address

• Phone number

• Billing and payment information

• Login credentials

• Company or project information you enter into our system

1.2 Usage & Technical Information

Automatically collected data when you browse or interact with our Site or mobile applications, including:

• IP address

• Browser type and device type

• Pages visited

• App interaction data

• Cookies, analytics data, and log files

1.3 User-Generated Data

Any data, files, project information, content, or materials you store or upload using our Services.

2. Ownership of User Data

BuiltWorx acknowledges and agrees that:

• All data, content, and materials you store or upload using our Services remain your sole and exclusive property.

• BuiltWorx does not claim ownership over user-generated data.

• You grant BuiltWorx a limited license to access and use your data only for:

  • Operating and improving the Services

  • Providing customer support

  • System maintenance

  • Analytical and internal process improvement

We will never sell, rent, or otherwise provide your personal or project data to third parties for marketing or unrelated business purposes.

3. How We Use Your Information

We use your information for purposes including, but not limited to:

• Creating and managing user accounts

• Processing payments and billing

• Providing, maintaining, and improving our Services

• Communicating updates, notices, and support responses

• Securing our systems and preventing fraud

• Complying with legal obligations

4. How We Share Information

We may share information with:

• Trusted third-party service providers, such as payment processors, hosting services, analytics platforms, or customer support tools

• Legal authorities, if required to comply with law, protect rights, or enforce policies

We do not sell or trade your personally identifiable information.

5. Data Security

BuiltWorx implements administrative, technical, and physical safeguards designed to protect your data against:

• Unauthorized access

• Accidental loss

• Improper use or disclosure

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as:

• Your account remains active, or

• Required to provide you the Services

• Necessary to meet legal, accounting, or operational obligations

You may request deletion of your account and data at any time.

7. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to enhance user experience. You may adjust browser settings to refuse cookies, but some features may not function properly.

8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such data, we will remove it promptly.

9. Acceptable Use & Prohibited Activities

By using our Site or Services, you agree NOT to engage in activities including:

• Illegal, harmful, or fraudulent behavior

• Uploading malicious code, malware, or harmful scripts

• Attempting unauthorized access to our systems

• Using BuiltWorx products for nefarious, abusive, or inappropriate purposes

• Violating intellectual property or privacy rights of others

BuiltWorx reserves the right to suspend or terminate accounts violating these guidelines.

10. Limitation of Liability

To the fullest extent permitted by law:

• BuiltWorx LLC is not liable for any indirect, incidental, consequential, or punitive damages resulting from use of the Site or Services.

• Our total liability for any claim arising from use of our Services shall not exceed the amount paid to BuiltWorx in the preceding 12 months.

• You use our Site and Services at your own risk. We provide no warranty that the Services will be uninterrupted or error-free.

11. Third-Party Links

Our Site may include links to external websites. We are not responsible for the content or privacy practices of any third-party websites.

12. Your Rights & Choices

Depending on your location, you may have rights to:

• Access your personal data

• Request correction or deletion

• Opt out of certain communications

• Request a copy or export of your data

Contact us at the information below to exercise these rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact:

BuiltWorx LLC
Email: jake@built-worx.com
Website: built-worx.com